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Reservations & booking
Manage phone, walk-in, WhatsApp and online bookings with room availability, rate plans, deposits and booking references.
bamisOS Hotels connects reservations, front desk, rooms, housekeeping, guest records, billing, staff accountability and owner reporting — so a hotel runs with control, not scattered spreadsheets.
The system follows the real hotel workflow from enquiry to reservation, arrival, stay management, checkout, reporting and follow-up.
Manage phone, walk-in, WhatsApp and online bookings with room availability, rate plans, deposits and booking references.
Run check-in, check-out, room moves, stay extensions, no-shows, group bookings, corporate bookings and guest folios.
Track clean, dirty, inspected and out-of-order rooms, assign tasks, record linen/minibar checks and keep supervisors accountable.
Handle deposits, balances, discounts, refunds, receipts, bank transfer records, card/POS payments and checkout settlement.
Keep guest profiles, VIP notes, preferences, complaints, special requests, pre-arrival messages and post-stay review follow-up.
Close the day with occupancy, arrivals, departures, room revenue, outstanding balances, staff actions and management reports.
A 5-star operation cannot depend on isolated books and private staff notes. Every department must know what is happening before the guest feels the gap.
Reservations, arrivals, departures, guest records, room moves and balances.
Room readiness, cleaning queues, inspections, minibar and lost-and-found.
Fault reports, work orders, preventive checks, out-of-order rooms and repair cost visibility.
Hotel outlet sales, room-service posting, banquet/event charges and guest folio settlement.
Amenities, linen, minibar, purchasing, goods received, stock transfers and variance checks.
Daily revenue, receivables, payables, tax records, bank reconciliation and audit trail.
Roles, permissions, shift accountability, staff activity logs and training discipline.
Corporate accounts, group bookings, meeting rooms, events and follow-up reminders.
Management gets the numbers and exceptions that matter: occupancy, ADR, RevPAR, unpaid balances, cancelled bookings, maintenance cost, housekeeping delays and department performance.
Rooms, deposits and due balances
Inspected for arrival
Assigned to engineering
Messages due today
bamisOS Hotels is positioned around the real departments and controls a high-standard hotel needs: guest journey, rooms, departmental revenue, staff accountability, offline mobile workflows and management visibility.
Booking engine, WhatsApp enquiries, walk-ins, corporate bookings, source tracking, rate plans, iCal/channel-lite OTA availability sync and no-show control.
Pre-arrival details, ID/passport capture, arrival time, preferences, special requests, guest messaging and post-stay review follow-up.
Tape chart, check-in/check-out, stay extension, room move, group booking, corporate rate, folio and manager approval workflows.
Clean, dirty, inspected and out-of-order rooms; supervisor checks; linen, minibar, lost-and-found and arrival readiness control.
Fault reports, work orders, preventive checks, AC/plumbing/electrical notes, room downtime and repair-cost visibility.
Restaurant, bar, room service, kitchen routing, table orders, banquet charges, room-charge settlement and departmental revenue reporting.
Facility sales and guest services posted directly to the folio or paid at outlet, with visibility in the night audit.
Conference rooms, event packages, group billing, deposits, account follow-up and sales pipeline support for hospitality teams.
Amenities, linen, minibar, F&B stock, goods received, transfers, low-stock alerts, supplier records and variance checks.
Daily revenue, deposits, receivables, payables, refunds, tax records, bank reconciliation, night audit and accounting export readiness.
Role-based access for front desk, waiter, bar, kitchen, cashier, warehouse, housekeeping, manager and owner — built for mobile staff workflows.
Installable web app shell, service worker cache, offline indicator, cached reads and offline mutation queue for supported staff actions until internet returns.
Vendor-neutral key-card/digital-key bridge for check-in issue, check-out revoke, manual fallback and key issuance monitoring.
Permissions, manager approvals, staff activity logs, tenant isolation, password reset approvals and traceable operational changes.
Occupancy, ADR, RevPAR, source breakdown, unpaid balances, staff activity, maintenance cost, outlet revenue and multi-property visibility.
Front desk runs as the main web app. Department teams use the staff departmental PWA for phones and tablets. Owners and managers keep the web dashboard for control, reports and approvals.
Start with core PMS and add the controls your property needs as operations grow.
Tell us your room count, departments and the operational problem you want fixed first. Bamistech will walk you through front desk, room status, housekeeping, billing, reports and owner control.
Use this page as the public hotel link. The hotel app, sign-in and tenant workspaces remain on hotel.bamistech.com.